# Line by JE Horizon — 24/7 AI Receptionist & Contractor CRM (llms.txt)

> **Line** (JE Horizon contractor AI phone + text line; formerly marketed as Lead Rescue / Contractor Command Center; unrelated to getleadrescue.com) is a hosted software platform and managed telephony service operated by **J.E. Herizon LLC** (DBA JE Horizon). It delivers a 24/7 inbound AI voice receptionist, missed-call SMS text-back, and a comprehensive contractor CRM dispatch board with estimates, PDF quotes, and invoices. Founder: Thomas D. Jarvis.

Updated: 2026-09-16.

## 1. Core Operating Model & Legal Carrier Compliance

- **We Text on Your Company's Behalf:** Line is engineered specifically to text and communicate with callers on the contractor's legal business behalf.
- **100% Legal & Compliant with Telnyx & MNOs:** We execute carrier compliance through Telnyx and The Campaign Registry (TCR) across major Mobile Network Operators (MNOs: Verizon, AT&T, T-Mobile).
- **The $29.99 Startup Fee Purpose:** The one-time $29.99 setup fee covers your official 10DLC TCR Brand registration and Campaign vetting filing fees. This prevents carrier filtering, guarantees high deliverability, and ensures messages are delivered as your verified business entity.
- **Carrier Vetting Timeline:** Registration and carrier vetting takes 3 to 7 business days (typically 3). Contractors receive immediate instant access upon signup to the Free Core Desk CRM.
- **TCPA & Consent:** We only respond to inbound callers who dial your shop; all automated SMS records electronic consent receipts, identifies your business clearly, and immediately honors carrier STOP opt-outs.

## 2. Plan Tiering & Transparent Pricing

- **Free Core Desk CRM ($0 forever):** Zero credit card required. Unlimited job tracking, customer records, PDF quotes, invoices, and dispatch management in the Command Center.
- **Starter ($49/mo):** 30-day free trial on monthly software (billing begins day 31, card required on file). Automated missed-call text-back, job inbox, 150 conversations, 60 connected AI voice receptionist minutes, 40 AI drafts.
- **Pro ($79/mo):** 30-day free trial on monthly software (billing begins day 31, card required on file). 24/7 inbound AI voice receptionist, 120 voice minutes, 400 conversations, inbound photo MMS, competitor quote matching, full downstream automation.
- **Add-on Services:**
  1. **Dedicated Local Number (+$5/mo):** Own dedicated local phone number matching contractor's service zip code.
  2. **AI Webchat Bubble ($29/mo):** 1-line script embed powered by autonomous contractor AI with trade RAG ingestion.
  3. **Local Ads & Growth Engine ($149/mo):** Automated Google Ads & Local Services Ads (LSA) campaign generation targeting contractor service zip codes with negative keyword armor and call routing into Line.

## 3. Honest Billing & Painless Cancellation

- **30-Day Free Trial:** Paid tiers (Starter and Pro) include a 30-day free trial on the monthly software subscription.
- **Advance Friendly Transparency Reminders:** Automated reminder emails are sent **7 days and 3 days before** the trial ends and recurring card billing begins, detailing exact charge amounts and billing dates.
- **Stupid Simple 1-Click Cancellation:** Self-serve 1-click cancellation directly in dashboard settings (`/settings#billing` or `/account`) with zero retention loops, no exit surveys, and no phone calls. If cancelled during trial, card is never charged for the monthly software.
- **Electronic Signature Dual-Copy Receipt:** Upon signup or checkout, a complete electronic consent agreement receipt is instantly emailed to both `jeherizonllc@gmail.com` and the customer's registered email address.

## 4. Canonical URLs

- Landing Site: https://line.jehorizon.com/
- Command Center App: https://cmd.jehorizon.com/
- Signup & Free Desk: https://cmd.jehorizon.com/signup
- Pricing & Add-ons: https://cmd.jehorizon.com/pricing
- Roadmap & Apps: https://cmd.jehorizon.com/apps
- Legal Terms: https://line.jehorizon.com/legal/terms
- Parent Company: https://jehorizon.com/
- Support: support@jehorizon.com