Line by JE Horizon · Managed AI Receptionist & Contractor Desk
When a call is missed, Line texts the caller under 3 seconds, captures the emergency, and syncs the lead into your Contractor Command Center Desk. Start free with Core Desk ($0) or activate your automated business line.
Live Interactive Simulation
Experience how the voice receptionist and missed-call SMS text-back qualify an emergency caller and draft a live work ticket in the Contractor Command Center Desk.
Change the numbers to match your business. The math is intentionally simple: missed leads times close rate times average job value.
PWA Live · Native in progress
Install the Command Center PWA directly on your iPhone, Android, or shop PC right now. Standalone native desktop and mobile companion apps in active development.
Installable directly via Edge or Chrome into your Windows taskbar with standalone window and push alerts. Native desktop client in testing.
Add to Home Screen in Safari for a full-screen mobile app experience with instant dispatch notifications. Native iOS app in development.
Install directly from Chrome to your home launcher with instant launch and lead alerts. Native APK client in development.
Details: cmd.jehorizon.com/apps. Mobile web and desktop PWA are live now.
Calls are the first leak. Forms, after-hours questions, no-shows, and unworked estimates are the next ones. JE Horizon gives you one system to capture, qualify, consent, follow up, and prove what converted.
Missed-call text-back, web capture, AI concierge, preferred contact method, email opt-in, text opt-in, and spam scoring.
Owner alerts, hot-lead routing, review requests, reactivation emails through Amazon SES, and attribution from booked jobs.
Ad spend stays yours. Campaign ROI dashboards (Google / Meta / LSA) are on the Pro roadmap — not shipping on day one.
It does not miss calls, forget follow-ups, or wait until morning. Adapt now while faster response is still an advantage, before your competitor makes it the baseline.
Your current phone and lead channels keep working. We add the capture and follow-up layer that keeps leads from going cold.
Someone calls, fills a form, or asks a question after hours while your team is busy.
"Hi, this is the automated assistant for your business. What can we help with?"
Name, contact preference, opt-in status, need, urgency, and any useful details. The AI keeps it short and clear.
"HOT - wants callback today, text consent yes, email opt-in yes." Sent to the right person fast.
Mark booked or lost, trigger review or nurture, and track recovered revenue back to the lead source.
Clear, Transparent Pricing · No Contracts
Start completely free with the Core Desk CRM ($0, no card required). When you're ready for automated missed-call SMS text-back and voice call handling, activate Starter or Pro. A one-time $29.99 fee covers full Telnyx TCR legal brand and 10DLC carrier registration (up to 7 business days, usually 3). Dedicated local phone number matching your zip code is an optional +$5/mo add-on.
Contractor CRM & dispatch dashboard. Zero card required.
Missed-call SMS text-back & job inbox. 30-day trial.
Voice receptionist, photos, quote drafts & auto-triage.
A focused lead-recovery system instead of a bloated reputation suite.
| Feature | JE Horizon | Podium | Birdeye | Goodcall |
|---|---|---|---|---|
| What it actually is | Managed AI receptionist (SMS first) | Reviews + inbox + AI Employee add-on | Reputation + listings | AI voice agent |
| Published starting price (Sep 2026) | $49/mo listed | Not public (~$399 Core reported) | Quote (~$299+ reported) | $79/mo Starter (100 unique callers; public Sep 2026) |
| Setup fee | $29.99 (TCR Brand & 10DLC filing) | Phones setup often ~$500/location | Quote | $0 |
| Buy today? | Live: Free Desk ($0) or 30-day paid trial | Sales call | Sales call | Self-serve |
| HQ | Raeford, NC | Lehi, UT | Mesa, AZ | San Francisco, CA |
| You manage the AI | Yes — JE Horizon operates it with you | Vendor playbooks | Vendor | DIY flows |
JE Horizon listed pricing: Free Core Desk $0 forever (no card required), Starter $49/mo, and Pro $79/mo with a 30-day free trial on monthly software. The one-time $29.99 setup fee covers carrier 10DLC Brand and Campaign registration so we can text legally on your company's behalf through Telnyx and major mobile carriers (MNOs). Competitor public ranges (Sep 2026, confirm with each vendor): Podium and Birdeye quote; Goodcall public Starter is $79/agent; Rosie has a public starter near our Starter; Dialzara and Jobber sell cheaper per-minute or per-user SKUs — we are not cheaper than Jobber. Those are not JE Horizon prices.
Real questions from real conversations with real owners. No marketing fluff.
Fair. The AI clearly says it is an automated assistant up front - no impersonation. Most customers prefer it to a missed call going to voicemail. If yours don't, we shut it off and just route the lead summary to you. You're the boss.
SMS sounds like a person typing. Voice triage uses speech recognition and text-to-speech on our hosted stack. You'll hear a sample before we go live.
We text strictly on your company's behalf — legally, compliantly, and transparently. We register your legal business entity and 10DLC campaign directly with The Campaign Registry (TCR) via Telnyx and major Mobile Network Operators (MNOs: Verizon, AT&T, T-Mobile). That is why the one-time $29.99 setup fee exists: so carrier spam filters never block your messages. We only respond to inbound callers who dial your shop; every automated text identifies your business, records electronic consent, and immediately honors STOP opt-outs.
Instant for the platform, 3 to 7 business days for carrier vetting. You get immediate access to the Command Center desk ($0 Free Core Desk) to manage quotes, invoices, and job dispatching. Your legal Brand and 10DLC campaign registration with Telnyx and the carriers typically completes in 3 to 7 business days (usually 3). Once approved, we notify you and your dedicated line goes live automatically.
You risk $0 on monthly software. Both Starter ($49/mo) and Pro ($79/mo) include a full 30-day free trial. Your card on file is not charged for software until day 31. We send friendly advance email reminders 7 days and 3 days before any billing occurs. If you don't love the system, cancel anytime with 1 click in your dashboard settings and you will never be charged for the subscription.
Yes! Install our PWA directly to your iPhone (Safari Add to Home Screen), Android (Chrome Install), or Windows PC (Edge/Chrome Install) right now with zero app store friction. Native standalone desktop and mobile clients are actively in testing. cmd.jehorizon.com/apps.
No. We give you a forwarding number. Your existing number rings as it always did. If nobody answers in 4 rings, it forwards to JE Horizon. To you, nothing changes. To missed callers, they get the text.
Yes - every call is logged with consent (we say so up front), transcribed, and shows up in your dashboard. You can audit, edit responses for next time, or kill any session.
Pro ($79) adds after-hours voice triage. A high-value lead at 2 AM gets qualified, consent is logged, and you get the summary without waiting until morning.
Podium charges ~$399/mo plus up to $500/location in setup fees for bloated reputation features you don't need. JE Horizon gives you an automated AI voice & SMS receptionist, full job inbox, dispatching, quoting, and invoicing for $0 (Free Core Desk), $49/mo (Starter), or $79/mo (Pro) with a simple $29.99 carrier registration fee. You pay for recovered jobs, not enterprise vendor margins.
Free Core Desk ($0 forever, no card needed): Complete CRM dispatch board, jobs, customer directory, estimates, PDF quotes, and invoices.
Starter ($49/mo, 30-day free trial): Automated missed-call text-back, job inbox, 150 conversations, 60 connected voice receptionist minutes, 40 AI drafts.
Pro ($79/mo, 30-day free trial): 24/7 AI voice receptionist, 120 voice minutes, 400 conversations, inbound photo MMS, competitor quote matching, full downstream automation.
Add-ons: Dedicated Local Line (+$5/mo), AI Webchat Bubble ($29/mo), and Local Ads & Growth Engine ($149/mo).
Free Core Desk is $0 forever with no credit card required. For Starter and Pro, a card is required on file to activate the 30-day free trial and carrier registration. Billing begins on day 31, and you can cancel anytime in 1 click before then.
Anyone who loses revenue when a phone rings unanswered: home services (plumbing, HVAC, electrical, roofing, landscaping, pest), med spas and clinics, dental, legal intake, real estate, auto repair, locksmith, towing, agencies that book consultations. If you sell time or appointments, this fits.
Not native today. Honest order: Google Calendar + webhook first, then Jobber / Housecall Pro / ServiceTitan / HubSpot after we have live shops. If someone promised 48-hour Zapier for every tool, that was too aggressive.
TLS 1.3 in transit. Fly.io US hosting. Per-customer records in our Postgres. We do not sell caller data. Do not send medical records through this product.
Secure checkout powered by Stripe: Visa, Mastercard, American Express, Discover, Apple Pay, and Google Pay.
Yes. 1-click self-serve cancellation directly in your dashboard settings (/settings#billing or /account) or email [email protected]. There are zero retention hoops, no exit surveys, and no phone calls required. If you cancel during your 30-day trial, your card is never charged for the subscription.
You have a 30-day free trial before any subscription charge. If you stay on a paid plan and ever need a refund, our policy provides a 14-day post-conversion guarantee. Contact [email protected] and we resolve it promptly.
One shop per listed seat. Extra locations are custom — email [email protected]. We will not publish a 30% formula until it is in billing code.
The assistant says it is automated. Uncertain turns should escalate to you. Transcripts live in the portal. We will not “eat the cost of any missed job” as a blanket promise — that is uninsurable. We will fix prompts and refund a billing error.
J.E. Herizon LLC, doing business as JE Horizon. Founder: Thomas D. Jarvis, North Carolina. Email [email protected] for anything we don't answer here.
Claim your Free Core Desk CRM ($0 forever, no card required) or start a 30-day free trial on Starter ($49/mo) or Pro ($79/mo). One-time $29.99 setup fee covers carrier 10DLC registration so we can text legally on your company's behalf.
Includes 30-day free trial on monthly software. Friendly advance email reminders sent 7 days and 3 days before trial ends. 1-click painless cancellation anytime from your dashboard. We text on your behalf legally via Telnyx and major carriers (MNOs).
Activate your shop's AI receptionist and dispatch board today. Free Core Desk $0 · Starter $49 (30-Day Free Trial) · Pro $79 (30-Day Free Trial).